Event rental service

Event-Mietservice offers customised digital solutions that are specifically tailored to the needs of the event industry. Whether you are a catering company, event agency or restaurant - we help you to organise events efficiently, manage bookings in real time and offer your customers a first-class service that will inspire them and retain them in the long term.

With our expertise in e-commerce development and process optimisation, we ensure that your business runs smoothly from start to finish. Our innovative tools enable you to expand your offerings quickly and flexibly, improve customer interaction and increase additional revenue through personalised services. With powerful functions such as online booking systems, automated quotation processes and customised pricing, we offer solutions that simplify your daily work processes and increase your profitability at the same time.

The challenges

The biggest challenges in the event hire industry

Logistics & availability:

One of the biggest challenges in the event hire industry is smooth logistics. Event equipment must be delivered on time, set up and collected again after the event. At the same time, companies have to coordinate several events at the same time, which requires precise planning and efficient warehouse management. Added to this are rising transport costs and the need for flexible delivery options.

Personalised customer wishes:

Customers today expect customised solutions that are tailored precisely to their event. Whether individual rental packages, flexible terms or special requirements in terms of design and equipment - event service providers must adapt more and more in order to remain competitive. The challenge is to fulfil these high expectations without disproportionately increasing the company's own operating costs.

Competitive pressure & price war:

The industry is highly competitive and many providers compete on price. While some companies convince with high-quality, professional solutions, others rely on low-cost standard packages or even do-it-yourself alternatives. Cost pressure is constantly increasing, particularly due to rising operating expenses and unexpected economic changes. If you want to survive in the long term, you have to offer real added value through additional services, excellent customer service and innovative solutions.

Technological requirements:

Digitalisation is playing an increasingly important role in the event industry. Customers expect convenient online bookings, digital management systems and transparent communication. Event hire services need to integrate modern technologies in order to automate booking processes and organise them efficiently. At the same time, they face the challenge of protecting sensitive customer data and seamlessly integrating software solutions into existing processes.

Sustainability & environmental regulations:

Sustainability is becoming an increasingly important topic in the event industry. Customers are increasingly demanding environmentally friendly solutions, be it through sustainable event equipment, the avoidance of disposable products or climate-friendly transport methods. Companies not only have to offer environmentally friendly alternatives, but also comply with strict legal regulations, which requires additional investment in sustainable concepts.

Fluctuating demand & planning uncertainty:

Demand in the event hire industry is highly seasonal and often difficult to predict. While some months are fully booked, there are times with lower capacity utilisation. In addition, there are unexpected cancellations or changes to bookings at short notice, which require flexible capacity planning. Companies must be able to react quickly to changes without risking economic losses.

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Our services for the event hire industry

Your e-commerce agency supports companies in the event rental service industry with digital solutions that optimise processes, strengthen customer loyalty and increase sales. We develop individual web shops with rental and booking functions, optimise the checkout process, integrate flexible payment methods and provide intuitive user guidance to simplify the purchasing process.

We offer the following services for the event hire industry:

Customised webshops

We develop customised webshops with rental and sales functions, an integrated booking system and automated availability checks for event equipment.

UX & conversion optimisation

Through targeted UX/UI design, we improve the user experience and increase the conversion rate so that customers can hire equipment for their events more quickly and easily.

Online enquiry & quotation processes

With digital enquiry forms and automated quotation generation, we make it easier for customers to book and optimise internal processes for faster transactions.

Integration of payment options

We integrate flexible payment methods such as credit card, PayPal or payment by instalments to make it easier for customers to book and minimise payment defaults.

B2B portals & partner programmes

For event agencies and caterers, we create closed B2B areas with individual prices, exclusive offers and automated discount programmes.

More locations & multilingual webshops

We develop webshops that manage multiple locations, display local availability and offer multilingual content to better reach international customers.

Performance & checkout optimisation

We ensure fast loading times and optimise the entire checkout process to reduce bounces and sustainably increase the conversion rate.

Simplification of the purchasing process

With intuitive navigation, clear product presentation and smart filter options, we make the purchasing process easier and more efficient for customers.

Why an e-commerce agency is important for the event hire industry

An e-commerce agency is crucial for the event rental service industry as it offers customised digital solutions that optimise processes and strengthen the market position. With specialised webshop developments, efficient booking and payment systems and user-friendly UX/UI optimisation, the agency helps to simplify the entire process and increase conversion.

In addition, the integration of multilingual and cross-location functions enables an extended reach and market gains. For event service providers, an e-commerce agency is therefore an indispensable partner for operating successfully in the digital world.

MORE THAN JUST AN AGENCY

Your Reliable Partner in eCommerce

Customised solutions for every company

We don't believe in one-size-fits-all solutions. Every business is unique - and so is every eCommerce project we work on. Whether you're launching a new online shop or optimising an existing one, we take the time to understand your specific requirements, industry-specific challenges and customer expectations.

Our approach ensures that your website is not just another template, but a fully customised platform that strengthens your brand identity, improves the user experience and increases conversions.

Proven success

With years of experience in eCommerce development, we have successfully implemented numerous high-performance online shops for companies in a wide range of industries. From start-ups to established companies, our clients trust us to deliver innovative, scalable and results-orientated solutions. Our expertise in Shopware, TYPO3 and Shopify, combined with data-driven decisions, ensures that we consistently meet and exceed business goals.

Whether it's a customised Shopware solution, a content-rich TYPO3 shop or a dynamic Shopify shop, we develop platforms that increase sales and optimise the customer experience. Our portfolio speaks for itself: real success stories of companies that have grown through our customised eCommerce solutions.

Agile and transparent process

Collaboration and transparency are at the centre of our work. Our agile approach allows us to react flexibly to new requirements while ensuring efficiency and quality. We involve you in every phase - from the initial strategy discussions to wireframing, design and development through to the final launch.

Regular updates, clear communication and iterative feedback loops ensure that your vision is realised without any unexpected surprises. Our goal is to make the entire process smooth, stress-free and perfectly aligned with your business goals and timelines.

Comprehensive eCommerce expertise

We don't just build websites - we create powerful digital experiences. Our expertise covers the entire eCommerce lifecycle: from strategic consulting and UX/UI design to backend development, performance optimisation and post-launch support and maintenance. We integrate essential tools such as payment systems, CRM solutions and analytics tools to ensure your online shop works seamlessly.

With our ongoing support and future-proof solutions, your business will stay ahead of the competition and be ready to grow sustainably.

References

rentitNOW GmbH

rentitNOW is a full-service provider for high-quality event equipment and customised services. Originating from the renowned companies RENT4EVENT and EMS, rentitNOW combines many years of expertise and innovative solutions for the event industry.

With an extensive range of products and attractive partner programmes, rentitNOW supports companies such as caterers, event agencies and the hospitality industry in expanding their customer service and generating additional revenue.

To the case study

Technologies that we use:

FROM VISION TO SUCCESS

Tailor-Made Digital Solutions for the Event Rental Service Industry

Use our expertise to optimise your e-commerce platform and successfully position your business in the event rental service industry in the digital age.

FREQUENTLY ASKED QUESTIONS

FAQ

1. How can I check the availability of event equipment in real time?

By integrating an intelligent booking and availability management system into your eCommerce platform, you can display the availability of rental items in real time and automatically adjust bookings.

2. How can the user-friendliness of my webshop be improved?

Through targeted UX/UI optimizations, we ensure user-friendly navigation that simplifies the booking process, allowing customers to quickly and easily rent the desired event equipment.

3. Which payment methods should be integrated into my event rental platform?

We recommend a variety of payment methods, including credit cards, PayPal, and installment payments, to make the booking process as simple and flexible as possible for your customers.

4. How can I make my webshop multilingual and accessible to international customers?

We integrate multilingual features and provide tailored solutions for different locations, so your webshop can reach a broader audience and tap into the global market.

5. How can the performance of my event rental platform be optimized?

Through targeted performance optimization, we ensure fast loading times and a smooth checkout process to enhance the user experience and increase the conversion rate.